Privacy Policy

VoxScrape (“VoxScrape,” “we,” “us,” or “our”) operates the website at voxscrape.comand provides a data collection and AI enrichment platform (the “Service”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service you agree to the practices described here.

We collect the following categories of information:

• Account information — your email address and authentication details when you sign up (via email or Google OAuth).
• Billing information — plan, subscription status, and credit balance. Payment card details are handled entirely by our payment processor (Stripe); we never store full card numbers.
• Usage data — the sources you run, queries you submit, results returned, and credit activity, so we can deliver and meter the Service.
• Technical data — IP address, browser type, device information, and log data collected automatically when you access the Service.
• Content you submit — URLs, keywords, and other inputs you provide to run data collection or AI features.

• To provide, operate, and maintain the Service.
• To process payments, manage subscriptions, and meter credits.
• To authenticate you and secure your account.
• To improve the Service, diagnose problems, and prevent abuse or fraud.
• To communicate with you about your account, updates, and support requests.
• To comply with legal obligations.

We use cookies and similar technologies for authentication, session management, and to understand how the Service is used.

We also use Google AdSense to display advertising on certain public pages. Google and its partners may use cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalized advertising by visiting Google Ads Settings. For more information about how Google uses data, see Google’s Privacy & Terms.

We rely on trusted third parties to operate the Service. Each processes data only as needed to perform its function:

• Supabase — authentication and database hosting.
• Stripe — payment processing and subscription billing.
• Vercel — application hosting and content delivery.
• Google AdSense — advertising on public pages.
• AI and data providers — used to power enrichment and data collection features on the inputs you submit.

We retain your account and usage data for as long as your account is active or as needed to provide the Service. Collected run results are stored temporarily and expire automatically. We retain certain records longer where required to comply with legal, tax, or accounting obligations.

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, contact us at support@voxscrape.com. We will respond within the timeframe required by applicable law.

We use industry-standard measures — including encryption in transit, row-level access controls, and scoped credentials — to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated through the Service or by email where appropriate.

Questions about this Privacy Policy or your data? Email us at support@voxscrape.com.